Terms & Conditions
1. Introduction
Welcome to Neon Burst! By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase.
2. Orders & Payments
-
All orders must be paid in full before processing and shipping.
-
We accept major payment methods, including credit/debit cards and online payment services.
-
Prices are subject to change without prior notice.
3. Shipping & Delivery
-
Orders are processed within 5-6 business days.
-
Domestic delivery takes 6-8 business days, while international delivery ranges from 8-22 business days.
-
Shipping delays due to unforeseen circumstances are not the responsibility of Neon Burst.
4. Returns & Refunds
-
Customized products are non-returnable unless they arrive damaged.
-
Refund requests for eligible items must be made within 7 days of receipt.
-
Refunds will be processed within 5-7 business days after approval.
5. Intellectual Property
-
All designs, logos, and content on Neon Burst are our exclusive property.
-
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
6. Limitation of Liability
-
Neon Burst is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
-
Customers are responsible for ensuring proper usage and care of purchased items.
7. Privacy & Data Protection
-
We collect and store customer information solely for order processing and communication.
-
Personal data will not be shared with third parties without consent, except as required by law.
8. Modifications to Terms
-
Neon Burst reserves the right to update these Terms & Conditions at any time.
-
Continued use of our website implies acceptance of any revised terms.
9. Contact Information
For any inquiries regarding these Terms & Conditions, please contact us at support@neonburst.com.